Refund and Returns Policy

Overview

At Jashoda Dresses, we want to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, we offer a straightforward return and refund policy within 3 days of delivery.

Refunds

You may return your item(s) within 3 days of delivery for a full refund or exchange.
To initiate a return, simply contact our customer service team at help@jashodadresses.com.
All returned items must be in their original condition, unworn, unwashed, and with tags attached.
Please securely package the returned items to prevent damage during transit.
Once we receive your returned item(s), we will inspect them and process your refund or exchange promptly.
Please note that shipping charges are non-refundable unless the return is due to a defect or error on our part. Return and refund shipping charges will be the responsibility of the customer.

Exchanges

If you would like to exchange an item for a different size or color, please contact our customer service team to arrange the exchange.

Refund

Refunds will be issued to the original payment method within 5-7 working days used for the purchase.
Please note that shipping charges are non-refundable unless the return is due to a defect or error on our part.
Depending on your bank or credit card company, it may take additional time for the refund to appear in your account.

Shipping returns

To return your product, you should mail your product to: jashoda dresses. email us at help@jashodadresses.com for the process .

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.